How to Upgrade, Downgrade, or Cancel a Membership
Changing or cancelling your membership status is easy and takes a few seconds. Before making an account change you need to know the following:
- You can cancel, upgrade, or downgrade your subscription at any time, however any changes you make to your account will not take effect until the next billing cycle. For example, if you cancel a subscription on the 15th day of the month, your cancellation will be effective at the end of your 30 day billing cycle.
- Any upgrade to your subscription will be effective immediately. Your account will be prorated accordingly. For example, when upgrading from Basic to Premium your total charge for the billing cycle will be (Premium amount less Basic subscription amount). During your next billing cycle you will be charged the full premium subscription amount.
- Any downgrade of your subscription will take effect at the start of the next billing cycle. We do this because you already have credits unlocked for your and also need a billing cycle to transition from premium back to basic service settings for your account.
Use the following easy steps to make changes to your membership:
Step 1: Go to your account settings at the upper right-hand corner of your browser.
Step 2: Scroll down the tab to Memberships and Navigate to the Memberships page.
Step 3: Click on the button to subscribe to one of the membership offerings.
Step 4: Click on the "Cancel Membership" link at the lower left hand corner of the browser to cancel your subscription.
Step 5: Click on the “Change Plan” button to upgrade or downgrade your membership.
Step 6: Confirm your payment details. Your current payment details will be displayed and use this screen to update or change your credit card details.
Step 7: Make sure your billing address is entered correctly. The billing address will be printed on your invoice which you will receive via email. Note: You can also view and download all of your monthly invoices under the "My Account" tab using the "Invoice" option.
Step 8: Check the box which confirms you have read and agree to AllBizOps "Terms of Service" and "Privacy" policies.
Step 9: Click on the green box to complete your new membership of finalize a change.